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Marketing is a study of markets. Market needs an exchange.

Sellers' market:

  • Seller has the market and has all the power. Buyers come to you.
  • Focus on the company, product.
  • Sell as much as you can.
  • Profitability comes from volume.
  • Market share becomes a business objective.

Buyer's market:

  • Buyer has the power, there are many producers competing for a buyer's attention.
  • Marketing: focus on the customer and competition.
  • Look what customer wants and deliver what they want.
  • You can't focus on every customer.
  • Segment your customers.
  • Profitably comes from coming value to the customer, where customers want the premium for.
  • Customer share becomes a business objective.